Privacy policy

Privacy Policy

Last Updated: June 2026

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from trynovie.com (the "Site").

Personal Information We Collect

Device Information

When you visit the Site, we automatically collect certain information about your device, including:

  • Web browser

  • IP address

  • Time zone

  • Cookies installed on your device

As you browse the Site, we also collect information about:

  • Pages and products viewed

  • Websites or search terms that referred you to the Site

  • How you interact with the Site

We refer to this information as Device Information.

How We Collect Device Information

We collect Device Information using:

Cookies
Small data files placed on your device that often include an anonymous unique identifier.

Log Files
Track actions occurring on the Site, including IP address, browser type, internet service provider, referring and exit pages, and timestamps.

Web Beacons, Tags, and Pixels
Electronic files used to record information about how you browse the Site.

Order Information

When you make or attempt to make a purchase through the Site, we collect certain information, including:

  • Name

  • Billing address

  • Shipping address

  • Payment information

  • Email address

  • Phone number

We refer to this information as Order Information.

When we refer to Personal Information in this Privacy Policy, we mean both Device Information and Order Information.

How We Use Your Personal Information

Order Information

We use Order Information to:

  • Process and fulfill orders

  • Arrange shipping

  • Provide invoices and order confirmations

  • Communicate with you

  • Screen orders for potential fraud or risk

  • Provide customer support

  • Send updates and promotional offers according to your preferences

Device Information

We use Device Information to:

  • Detect and prevent fraud

  • Improve and optimize our website

  • Analyze customer behavior and website performance

  • Measure the effectiveness of advertising and marketing campaigns

Sharing Your Personal Information

We share your information with trusted third parties that help us operate our business and fulfill orders.

Shopify

Our store is hosted by Shopify.

Shopify Privacy Policy:

https://www.shopify.com/legal/privacy

Google Analytics

We use Google Analytics to better understand how visitors use our website.

Google Privacy Policy:

https://policies.google.com/privacy

Google Analytics Opt-Out:

https://tools.google.com/dlpage/gaoptout

We may also share information when required to:

  • Comply with applicable laws and regulations

  • Respond to lawful requests

  • Protect our rights, customers, and business

Behavioral Advertising

We may use your information to provide personalized advertising and marketing communications that may be relevant to you.

You may opt out of targeted advertising through:

Facebook

https://www.facebook.com/settings/?tab=ads

Google

https://adssettings.google.com

Bing

https://about.ads.microsoft.com

You may also opt out through:

http://optout.aboutads.info

Do Not Track

Please note that we do not alter our data collection practices when we receive a Do Not Track signal from your browser.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Restrict or object to certain processing activities

To exercise these rights, please contact us using the information below.

Data Retention

We retain your Order Information for our records unless and until you request that we delete this information, subject to legal and operational requirements.

Minors

This Site is not intended for individuals under the age of 18.

Changes To This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs.

Any updates will be posted on this page.

Contact Us

If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact us:

📧 support@trynovie.com

We are committed to protecting your privacy and maintaining your trust.