Shipping policy
Shipping Policy
At Novie, we're proud to offer FREE U.S. Shipping on every order.
Every order matters to us, and we're committed to making your shopping experience simple, transparent, and hassle-free from checkout to delivery.
Order Processing
All orders are processed within 1–3 business days.
During periods of high demand, processing times may occasionally be slightly longer, but we always work hard to get your order on its way as quickly as possible.
Shipping Times
Once shipped, most orders arrive within:
5–7 Business Days
Delivery times may vary depending on your location, weather conditions, carrier delays, or holiday periods.
Tracking Your Order
As soon as your order ships, you'll receive a shipping confirmation email containing your tracking information.
You can also track your order at any time using our Order Tracking page.
Shipping Partners
Orders are shipped through trusted shipping carriers and delivered by your local postal service or courier partner.
Incorrect Shipping Information
Please ensure your shipping address is entered correctly at checkout.
Novie is not responsible for delays or delivery issues caused by incorrect or incomplete shipping information provided by the customer.
Lost Or Delayed Packages
If your package appears lost or significantly delayed, please contact our support team.
We'll work directly with the carrier to investigate and help find the fastest solution possible.
Need Help?
If you have any questions regarding shipping, delivery, or tracking, our support team is always happy to help.
Thank you for choosing Novie.